A sole trader hairdresser was suffering financially due to the enforced “lockdown” Over a period of some 7 weeks, we corresponded with their Landlord’s agents, with a view to obtaining some measure of assistance. Initial reluctance was met with polite but reasoned response, until eventually a most generous proposal was received and accepted, with all parties feeling that the relationship had been strengthened.
”I am most grateful to Montana Management for all their efforts in working with my Landlord to agree my rent negotiation. Their patient and calm but persistent approach eventually produced a most acceptable result. No hesitation in recommending them.
Client satisfaction is the name of the game
A client with a high end but remote property used for weddings and film locations had a sever building defect but without recourse to legal remedy. We assessed the issues, sourced a suitable contractor, negotiated the work required, the timescale and the cost – and liaised between client and contractor to agree how and when the remedial work should be carried out.
Montana management were the perfect go-to company for my complicated and expensive roof problem. I was at a complete loss, caught between supplier guarantees, and two contractors who kept passing responsibility back and forth. Richard Burnett has a knack of breaking down a challenge that seems overwhelming - into a manageable step by step process. He untangled the web of emails, sourced a reliable and certified expert to make an objective report, and shepherded us to the best contractor solution. I could not be more grateful for his consummate professionalism and kindness every step of the way.
Client
A Property Investor was approached by their retail tenant – a National Charity – looking for assistance due to their reduction in income during Lockdown for Coronavirus. We negotiated and recommended a proposal to the Property Investor and passed this to the Charity.
We are most grateful to Montana Management for their level-headed approach, sound advice and professionalism in negotiating a solution to a difficult problem, in uncharted times. We would certainly look to them for advice again in the future.
Property Investor
A Private Landlord was approached by their tenant, looking for a rental reduction due to hardship caused by the Coronavirus pandemic. We analysed the situation, examined the various arguments, and proposed a solution to the Landlord. The proposal was put to the tenant and accepted.
Richard’s knowledge and advice allowed me to put an expeditious solution to my tenants immediately. This resolved a potentially difficult situation very quickly to the satisfaction of all parties. Thank you so much.
Private Landlord